Contact
Send a message across the cay
Questions about your account, a story, a purchase, privacy, or accessibility? Email hello@chaptercay.com from the address associated with your account when possible. Include an order number when relevant, but never send your password or full payment details.
Response target: within two business days. This is a response target, not a guarantee that every issue will be resolved in that period.
Chapter Cay uses direct email support for the MVP. A contact form may be added later after its provider, anti-spam method, retention, and privacy disclosures are approved.
Safety note: Never send your password or full payment details.